Brian H
BRYANS RD, MD | 2015 Chevrolet ColoradoFebruary 2, 2026
I’ve paid 1000 dollars and my truck is still not fixed… and Dealership States they have no clue how to fix it… still no reinburst
Elaine M
FORT WASHINGTON, MD | 2021 Chevrolet EquinoxFebruary 2, 2026
I had an excellent experience. Brashon was very helpful and let me know when my vehicle will be ready. I asked about the next big service and she gave me an estimate. She was very friendly and pleasant to talk to. Thank you.
Eric M
CAPITOL HEIGHTS, MD | 2023 Chevrolet MalibuFebruary 1, 2026
Just recently bought the car I asked for a few things to be be repaired within the 30 day period that you told me that it could be repaid you gave me a bunch of excuses. These thin\nGs were minor and you still did not repair it
Shanese D
FORT WASHINGTON, MD | 2025 Chevrolet EquinoxJanuary 31, 2026
My service rep was great! Ms. Brashon was so humble and made me feel absolutely comfortable. Although my issue hasn't yet been completed ( still waiting to hear back about a part), I know she isn't one fixing my vehicle so I can't speak too much on that! To be honest if it wasn't for her Hospitality I probably would be irritated by now! Keep her! Looking forward to the completion of my vehicle!
Omer J
WASHINGTON DC, DC | 2022 Chevrolet Bolt EUVJanuary 31, 2026
Excellent service and experience.
Emily D
CHESAPEAKE BEACH, MD | 2026 Chevrolet TraverseJanuary 30, 2026
James is great! Second car from him and he makes it such an easy process! He is supportive and knowledgeable and very happy with our purchase.
Hakeem A
UPPER MARLBORO, MD | 2022 Chevrolet BlazerJanuary 30, 2026
first time at the location getting my car service my experience was great
Irvin M
FREDERICK, MD | 2026 Chevrolet TraverseJanuary 30, 2026
My experience was great. My salesman Calvin rode with my wife and I and explained everything it was to know about the vehicle we were purchasing. He also made doing all the paperwork a easy process. Also Zachary in the finance department helped and made the process easy as well. I would recommend this dealership to anyone looking for a vehicle.
Luscilda R
BOWIE, MD | 2020 Chevrolet MalibuJanuary 28, 2026
Perfect
Response from Ourisman Chevrolet
January 28, 2026Thank you so much, Luscilda! We'll see you and your Malibu again next time!
Rosalind T
WASHINGTON, DC | 2020 Chevrolet EquinoxJanuary 28, 2026
I have been getting my car serviced so is over 15 years plus I had my car towed there. The service person called me. He told me it’d be a 264 or $266 for a diagnostic check. I didn’t realize that it did not deduct from my initial payment like it normally does and I was charged a fee and I got the work done there. I think that is just so injustice and poor customer service I will not be returning for service or purchase in a car ever I have purchased one of my vehicles from there. I got the best customer service, but this has been the worst service that I received since I’ve been dealing with Orman Chevrolet
Response from Ourisman Chevrolet
January 28, 2026Rosalind,
We appreciate you taking the time to share your experience and your long history with our service department. We would welcome the chance to discuss this further and review the details with you directly. Please reach out at your convenience. Thank you.