Reviews

First service and all employees were friendly and helpful. I will be doing more business with this dealership soon. Steven was really helpful as always.

The customer service was terrible.

I purchased a 2021 Trailblazer, last August, 2020. I notice a squeaking noise from my brakes when I back out of my driveway. When I reported it to the sales department they had service to check it out and service department stated they did not hear a noise - that new cars sometime have to be driven more to stop the squeaking. After about a month I reported the sound and tried to duplicate the squeaking by backing out at the Dealership - but there was no noise - they said, nothing they could do because they did not hear the squeaking. Took car in for a routine maintenance and told the serviceman and we rode and backed up and no sound. This time I was persisted I video taped me backing out of my driveway and they heard the squeaking - service dept. supervisor stated that he had to hear in "realtime". I was upset and insist that they look at the brakes. Two days later, I was called and service agent Roland Anthony stated that dirt, etc was cleaned from around my brakes. I picked up my car and the next day backed out and did not hear squeaking, but when I left out later that day it was a very light squeak. That is why after almost a year I finally was able to get attention to my problem of my brand new car.

Very pleasant

My Service Agent, Roland Anthony, always premium attention and recommendations on my vehicle. Thanks!

Great experience

Vehicle was dropped off in April and picked back up in June. The transmission is still driving as if it is slipping.

I came for a oil change how ever there was no oil change done to my truck. And I spoke with the manager. He was very nasty and disrespectful to me. So I had to call the corporate office to report how he treated me.

My Sales Consultant was Ernest Davis at the Marlow Heights, Maryland location from the first time that I meet him he was always professional and courteous. He when out of his way to ensure that all of my needs where met and that I was comfortable with every step of the process. I will recommend him to any and everyone I know for their next car purchase.

Precise and accurate